Customer Success roles at startups
39 open customer success roles at startups like Mistral AI, Dust and Modjo. Customer success, support and account management roles, picked from the careers pages of the startups worth joining and refreshed every day.
30 companies hiring
Open roles 39
Senior Customer Success Manager, Mid MarketTurn onboarding into a scalable Customer Success model for Mid-Market accounts, working with Sales, Product and Marketing.ModjoModjoSeries AAI that records sales calls and automates CRM admin; used by 600+ B2B revenue teamsSee Modjo →
Account Manager, Mid MarketKeep a Mid-Market portfolio growing, with onboarding automation and playbooks you build yourself.ModjoModjoSeries AAI that records sales calls and automates CRM admin; used by 600+ B2B revenue teamsSee Modjo →
Product Support & Enablement LeadLead L1 support and build the AI-assisted automation, including Intercom Fin, that lets it scale.Mistral AIMistral AISeries COpen-weight frontier AI models companies run on their own servers; trusted by ASML, backed by Nvidia and MicrosoftSee Mistral AI →
Senior AI Deployment StrategistAdvise CEOs and CTOs, then lead the deployment yourself, inside Mistral's most strategic accounts.Mistral AIMistral AISeries COpen-weight frontier AI models companies run on their own servers; trusted by ASML, backed by Nvidia and MicrosoftSee Mistral AI →
Senior Account ManagerManage large merchant accounts at a €100M+ ARR Next40 scale-up, shaping a young function.AlmaAlmaSeries CInstallment payments for shoppers, merchants paid upfront; used by 26,000 retailers, Series C backed by TencentSee Alma →
Strategic Customer Success Partner CoachCoach the Client Success Partner team and set the forecast, with renewals and expansion across 2,500+ teams in play.360Learning360LearningSeries CCollaborative learning platform where employees build courses together; 2,500+ teams, backed by SoftBank Vision Fund and Silver LakeSee 360Learning →
Head of Customer ExperienceScale the CX team behind 250+ customers and 15M+ support interactions a year, and sponsor the strategic accounts.OnepilotOnepilotSeries AOutsourced customer support combining human agents and AI, 24/7 in all languages; backed by Global Founders CapitalSee Onepilot →
Customer Experience SpecialistOnboard new client venues and tune matching across 12,000 businesses, working with Growth, Sales, Product and Customer Care.BrigadBrigadSeries BApp matching hospitality and healthcare businesses with freelancers for short missions; 12,000 companies, backed by BaldertonSee Brigad →
Deployment Lead, Software PlatfomHarmattan's first partnership on its data platform. Direct forward-deployed engineers and set the customer's multi-year roadmap.HarmattanHarmattanSeries BAutonomous drone systems for defense; French Program of Record renewed, orders up fivefold in a yearSee Harmattan →
Customer Success Manager, Expansion Mid-MarketPortfolio of about 120 mid-market customers: stop churn early and drive upsell and cross-sell.RiotRiotSeries ASecurity awareness, phishing simulation and breach detection for employees; 2,000,000+ protectedSee Riot →
Customer Success Manager, Expansion EnterpriseKeep large enterprise clients and grow them, structuring expansion deals alongside the Enterprise AEs.RiotRiotSeries ASecurity awareness, phishing simulation and breach detection for employees; 2,000,000+ protectedSee Riot →
Senior Solutions EngineerDesign integrations for the largest customers at a $1.2B food-tech unicorn.ChocoChocoSeries BAI ordering and sales software for food distributors; used by 30,000 of them, backed by Insight and CoatueSee Choco →
Customer Success Manager Grands Comptes, Cabinets comptablesRun 7 to 10 Top 150 accounting firm accounts, with e-invoicing reform ahead.PennylanePennylaneSeries EFinancial management platform giving small businesses a real-time view of their data; Series E backed by Sequoia and BlackstoneSee Pennylane →
Implementation & Activation Manager, Spend TaskforceRoll out Agicap Spend Management to new clients, then grow each account's transaction volume, with customer feedback going straight to product.AgicapAgicapSeries CCash flow forecasting and payments software for SMBs; Series C backed by Greenoaks and PartechSee Agicap →
Implementation Project Manager, Treasury ExpertDeploy treasury software for mid-market and enterprise accounts, running several rollouts in parallel with CFOs and C-level sponsors.AgicapAgicapSeries CCash flow forecasting and payments software for SMBs; Series C backed by Greenoaks and PartechSee Agicap →
Customer SuccessBuild the customer success function for Mistral's strategic accounts: small, deep portfolios, renewals, and expansion signals handed to Sales.Mistral AIMistral AISeries COpen-weight frontier AI models companies run on their own servers; trusted by ASML, backed by Nvidia and MicrosoftSee Mistral AI →
Senior Customer Success Manager, Secteur publicAbout 90 public healthcare sites, a third of them large accounts. Set the adoption strategy after deployment, no upsell quota.LifenLifenSeries CSecure sharing of medical documents between hospitals and doctors; 800+ establishments, Series C backed by Partech and DaphniSee Lifen →
Platform & Sustainability ExpertLead carbon platform rollouts for customers, in English and French.SweepSweepSeries BCarbon and ESG software with an AI assistant that drafts disclosures; Series B backed by Balderton and CoatueSee Sweep →
Customer Success Manager, Key AccountsKeep about 15 strategic accounts, multi-country and multi-brand, and lead executive committees with C-levels.PartooPartooGrowthAI platform that manages local visibility, reviews and customer messages for multi-site brands; backed by WebediaSee Partoo →
Head of Customer EngineeringLead a 50-person engineering org through transformation at Europe's biggest health booking platform.DoctolibDoctolibSeries FOnline booking and practice management software for doctors, Series F backed by Accel, General Atlantic and NVIDIASee Doctolib →